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AWB Tracking Number and URL on Orders

28-Jun-2011
One piece of information missing from the order system was the ability to save a tracking number (AWB) and an URL to the shipping provid..

Packing Slips and Package Labels

21-Jun-2011
Site administrator or drop shipping suppliers need to have a way to print a packaging list and package label for each order received. Al..

Order Status Change Notifications

14-Jun-2011
This is an essential e-commerce feature for keeping paying customers up to date with the status of their online order. We want to make s..
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Customer Relationship Management System

With our customer relationship management system, everything works seamlessly together. Your customer database is linked with your website and email marketing tools, saving you time and effort from trying to coordinate separate systems. Provide better service to your customers, without any extra effort or coding.

More Customer Relationship Management System details.


Grow Your Database Automatically

Every customer inquiry or interaction with your website is automatically recorded in the built-in CRM. There's no need to update individual customer records with current activity, the system does it for you.

Build Custom Forms and Capture Leads

You can build your own custom web forms with a few clicks that are integrated with the CRM. Collect whatever information is pertinent to your business. When submitted, a Case is created for follow up and your leads are captured safely in the customer database.

Automate Follow Up

Automate your processes and get back to your customers fast! You can build multi-step workflows to notify the team of new web form submissions or orders, verity steps as they are completed, and remind and escalate to management if need be.

360-Degree View of Customer

There's one single source to view everything related to your customer. See email marketing subscriptions and responses, view past orders, explore blog posts, and review web forms submitted. No more jumping around from one data source to the next!

Email Marketing Integration

Segment your customer database to create targeted email marketing lists. Just filter your database based on your business needs, then add the results to an email marketing list with just a few clicks.

Provide “Member Only” Privileges

Grant special privileges to registered customers to improve their experience with your business. Give them access to secure member areas, to manage and view their store orders, modify their email marketing subscriptions, and more.

Import or Export Your Database

You can import or export your database records according to your needs. Import your records from an existing database (e.g. Outlook Contacts) to get started or for periodic updates. Export your database for additional functionality, like mail merges.

Sophisticated Customer Reporting

Run reports to gain better insight about your business. Our reporting framework allows you to filter on any system or custom field, save reports and run them later, and export to Microsoft Excel for further analysis.


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